Our services
We believe in straightforward business - which is why we developed three easy options to choose from. Regardless of the selection, we ensure to provide a white-glove consulting experience that exceeds your expectations.
Standard - $999
Audit & Roadmap:
A focused, 2-week engagement designed to assess one key business area and deliver a strategic improvement plan.
Includes:
✔ 1 discovery call (60 mins)
✔ Targeted audit of one function (e.g., contact center, CRM use, VOC)
✔ 3–5 strategic recommendations
✔ 1 follow-up session (30 mins)
Why It’s Unique:
Ideal for businesses seeking quick wins and clear direction. It provides immediate clarity and a practical path forward.
Advanced - $1999
Strategic CX & Ops Blueprint
A 4-week consulting package focused on evaluating workflows, tools, and performance systems to create a strategic improvement plan.
Includes:
✔ 2 strategy sessions (60 mins)
✔ Review of workflows, KPIs, tools, and team structure
✔ Action plan aligned with business goals
✔ Light documentation of updated SOPs or protocols
✔ Final debrief with leadership Q&A
Why It’s Unique:
Bridges strategy and execution. A perfect fit for teams ready to take action but unsure where to begin.
Premium - $4999
Full-Service Consulting Support
A 6-week intensive engagement offering hands-on support, custom deliverables, and leadership collaboration to accelerate service transformation.
Includes:
✔ Full diagnostic across 2–3 service areas
✔ Journey mapping, escalation models, QA strategy
✔ Custom dashboards or training modules
✔ Bi-weekly check-ins with leadership
✔ Final executive presentation and toolkit
Why It’s Unique:
Our most comprehensive option. Combines strategy, implementation, and coaching to drive measurable transformation and empower your team.
Interested in working with us and have questions?
We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help. Schedule a free 30-minute consultation with us.